Note: The job is a remote job and is open to candidates in USA. Brink's Inc is a leading global provider of cash and valuables management, and they are seeking a Senior Business Analyst to enhance Customer Excellence through data analysis. This role involves transforming complex data into strategic recommendations and building scalable reporting solutions to drive visibility and improve key performance indicators.

Responsibilities

• Analyze and correlate large datasets across multiple systems to identify trends, anomalies, and business opportunities
• Develop compelling, data-driven insights to support strategic decision-making and operational improvements
• Design, build, and maintain automated dashboards, reports, and tools to provide ongoing visibility into business performance
• Present and defend findings to senior leadership, clearly articulating insights and recommended actions
• Partner cross-functionally with business and technical teams to align data insights with organizational goals
• Support business case development, including cost-benefit analysis and ROI modeling
• Identify opportunities for process optimization and drive continuous improvement initiatives

Skills

• Minimum 4+ years of experience in business analytics, data analysis, or a related field
• Strong track record of analyzing complex business problems and delivering actionable insights
• Advanced critical thinking and problem-solving skills
• Experience with business case development, including cost-benefit and ROI analysis
• Ability to translate business objectives into data-driven solutions and recommendations
• Proven ability to effectively communicate technical findings to non-technical stakeholders, including senior leadership
• Advanced proficiency in Microsoft Excel
• Strong working knowledge of SQL
• Experience with Power BI for data visualization and reporting
• Familiarity with Microsoft Power Automate for workflow automation
• Experience with Salesforce and enterprise systems (e.g., ERP platforms such as Hyperion, ACCPAC, or equivalent)
• Strong proficiency within the Microsoft business ecosystem
• Experience with Brink's backend systems
• Knowledge of Lean / Six Sigma methodologies
• Experience with process mapping and process optimization techniques
• Comfortable operating at a Senior Manager level, with strong executive presence
• Ability to influence and engage stakeholders across all levels of the organization
• Proven experience presenting insights and recommendations to senior leadership teams
• Strong collaboration skills with cross-functional teams including operations, technology, and customer experience

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