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[Remote] Sales Engineer, Superhuman for Education

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. As a Sales Engineer on the Superhuman Education team, you will support Account Executives in helping educational institutions understand how Superhuman can enhance student success and faculty productivity. You will play a critical role in building a successful sales motion in the education market, from demos to signed deals.

Responsibilities

  • Support Account Executives in identifying prospects' needs and aligning Superhuman’s solutions to the strategic goals of higher education and K-12 institutions
  • Prepare and deliver tailored demos for Higher Education audiences—showcasing Superhuman’s writing assistance, tone detection, and AI capabilities in academic and administrative contexts
  • Run successful POCs (proofs of concept) that build customer confidence and accelerate deal close
  • Interface with security and IT stakeholders to articulate Superhuman’s security posture and navigate technical reviews
  • Explain integration capabilities—including APIs, MCPs, and agentic AI workflows—to technical buyers and decision-makers
  • Complete RFPs and respond to technical questionnaires for competitive opportunities
  • Collaborate with peers to continuously improve SE processes, demo assets, and POC frameworks
  • Contribute to team knowledge through documentation, mentorship, and cross-functional enablement within the Higher Education segment

Skills

  • Has 3+ years of experience in a Sales Engineer, Solutions Engineer, or technical pre-sales role in a SaaS environment
  • Has previous experience selling into higher education institutions (colleges, universities, or K-12)
  • Has familiarity with agentic AI concepts, MCP (Model Context Protocol), or API-based integrations—able to speak credibly about modern AI architectures with technical buyers
  • Is passionate about working with prospects and customers to find solutions and close deals
  • Works effectively with Security and IT stakeholders to meet technical requirements and build client confidence
  • Applies an understanding of SaaS business models to identify and shape solutions; uses data to tell a compelling value story
  • Communicates effectively across technical and executive audiences
  • Is willing to travel occasionally to visit prospective clients and attend industry events (~25% travel)
  • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments

Benefits

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Company Overview

  • Superpowers, everywhere you work. Mail, Docs, and AI that work in every app and tab. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://superhuman.com.
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