Role Description ELEHEAR is seeking a licensed Audiologist in Texas to join its fully remote care team. This role is ideal for someone who enjoys blending clinical expertise with technology to deliver a modern, customer-centered hearing care experience. You will support patients remotely through hearing aid programming, education, and troubleshooting, while collaborating cross-functionally with customer support, product, and development teams.

• What makes this role unique:
• This is an opportunity to practice audiology in a fully remote setting while working at the forefront of the rapidly evolving OTC hearing aid space.
• You’ll play a direct role in expanding access to hearing care, while helping shape how technology and clinical support come together to improve patient outcomes at scale.
• Key Responsibilities
• Provide remote patient support via phone, email, and SMS
• Perform asynchronous hearing aid programming and adjustments
• Educate patients on hearing aid use, care, and maintenance
• Troubleshoot device performance and connectivity issues
• Assist patients with Bluetooth pairing and use of the ELEHEAR mobile app
• Maintain accurate and detailed documentation of all patient interactions
• Collaborate with customer service, marketing, and product teams to improve user experience and product performance
• Deliver a high-quality, patient-centered experience across a wide range of technical comfort levels and age groups
• Qualifications
• Doctor of Audiology (Au.D.) or equivalent
• Active Audiologist license in Texas (required)
• Minimum 1 year of hearing aid fitting experience
• Preferred: Experience with remote/tele-audiology services
• Preferred: Familiarity with platforms such as Aircall, Zendesk, WhatsApp, Calendly, or Google Drive
• Preferred: Comfortable participating in occasional media opportunities or contributing to educational/marketing content (e.g., as a clinical spokesperson)
• Benefits
• Full-time schedule, Monday–Friday (standard business hours)
• Medical, dental, and vision insurance
• Retirement plan
• Paid time off and holidays
• Fully remote work environment
• Opportunity to work at the forefront of OTC hearing care innovation