Location: Remote - Pennsylvania, United States of America Job ID: R0135447 Date Posted: 2026-07-01 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes Job Description: Head of Digital Operations and Engineering – Service NAM The Opportunity You will oversee digital operations and engineering activities across North America within the services organization, guiding the execution of digital offerings, engineering processes, and technology delivery. The role focuses on establishing stable, secure, and scalable operations while advancing engineering practices and digital capabilities. You will address operational challenges related to reliability, speed-to-market, and consistency by defining processes, setting priorities, and aligning technical strategy with business needs. Working across engineering, manufacturing, supply chain, and quality, you will help simplify workflows and improve coordination. The position also involves acting as a senior operational interface for customers and internal stakeholders, supporting resolution of technical issues and strengthening service delivery performance. Your work contributes to maintaining dependable systems and advancing digital innovation that supports resilient power infrastructure. How You’ll Make an Impact Establish and execute operational vision, processes, and standards for engineering teams to improve predictability, delivery speed, and reliability Set priorities, performance goals, and accountability for service delivery and operational outcomes Build and scale an operational model while supporting hands-on execution as required Serve as a senior escalation point for digital execution and engineering issues and oversee risk management and corrective actions Define roadmaps for engineering and digital execution across enterprise platforms, manufacturing systems, and product ecosystems Lead multi-disciplinary engineering teams to deliver digital solutions aligned with organizational needs Partner with regional, operational, and business stakeholders to align digital and engineering capabilities with strategic goals and connect processes across functions Build and develop teams through recruitment, mentoring, and fostering collaboration and continuous improvement Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. Bachelor’s degree in engineering, operations, or related technical field 15+ years of experience in digital engineering, IT operations, or platform leadership At least 5 years of experience managing cross-functional teams Experience with digital services and exposure to critical infrastructure or data center operations preferred Experience building or scaling operational organizations in a global environment Communication, collaboration, and stakeholder-management skills More About Us You gain exposure to cross-functional collaboration and opportunities to shape digital and engineering practices across a regional services organization. Work on innovative energy technologies Collaborate with experienced professionals across engineering and operations Access learning and development opportunities Receive health and retirement benefits Benefit from paid leave and flexibility Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities. Accessibility and reasonable accommodation Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.