Community Choice Credit Union is dedicated to helping its members achieve their desired life through meaningful connections and outstanding service. As a System Analyst I, you will act as a liaison between stakeholders and technology solutions, focusing on improving processes and managing projects to ensure successful system implementations and ongoing support.

Responsibilities

• Identify opportunities to enhance operational efficiency and improve business processes
• Partner with stakeholders to understand challenges and recommend effective solutions
• Support strategic initiatives through process improvement and automation opportunities
• Collaborate with stakeholders to gather and document business and user requirements
• Translate requirements into clear functional specifications for development teams
• Manage requirements throughout the project lifecycle and ensure alignment with business objectives
• Serve as the communication bridge between stakeholders, software developers, and third-party vendors
• Track project progress, communicate updates, and help ensure deadlines are met
• Participate in system implementations, upgrades, and enhancements
• Conduct testing to validate functionality, usability, reliability, integration, and performance
• Document testing activities and communicate results to stakeholders
• Follow Software Development Life Cycle (SDLC) and Change Management procedures to maintain system integrity
• Administer assigned systems and maintain user access, configurations, and system settings
• Develop and maintain reports and forms to support business operations
• Assist stakeholders with report requirements, design, testing, and implementation
• Review system releases and identify opportunities to improve efficiency through new features and automation
• Partner with cross-functional teams to integrate new systems and technologies
• Stay informed on system capabilities and emerging technology trends

Skills

• High School Diploma or equivalent
• 1-3 years of related experience in systems analysis, business analysis, system administration, project support, or a similar role
• Bachelor's Degree in Information Systems, Business, Computer Science, or a related field

Benefits

• Hybrid work arrangement eligibility
• Opportunity to work with a variety of business units and technologies
• Exposure to system implementations, process improvement initiatives, and enterprise-wide projects
• Collaborative culture focused on continuous improvement and innovation
• Career growth opportunities within a dynamic organization

Company Overview