This is a remote role that begins with an in-person onboarding experience at our corporate office in Providence, RI to establish strong connections and set the foundation for success. During this time, new team members will learn our systems and processes while building relationships with colleagues. We also expect team members to be onsite a few times per year for team building and key project kickoffs. Travel expenses are fully covered by AAA Northeast. At AAA Northeast, how we work together matters. We are a highly collaborative organization that values connection, transparency, and trust. Our “cameras on” approach during virtual meetings reflects our expectation that team members are present, engaged, and actively participating, helping to build strong working relationships and a sense of shared accountability, no matter where we’re located. Salesforce Developer III will be responsible for designing, developing, and implementing Salesforce solutions to support business objectives. This role requires a deep understanding of Salesforce Field Service Lightning (FSL) architecture, customization, and integration techniques. This role will be senior technical lead developer role who will be responsible for demonstrating leadership and guiding, mentoring development teams. This role will also be a key point of contact for all Salesforce technical development including maintaining best practices, deployment releases and application lifecycle management (ALM).

What You Will Do

• Software Development and Integration: Contribute to strategic design, develop, and implement custom Salesforce solutions, including Apex classes/triggers, flows, Lightning Pages and Lightning web Components. Update Salesforce data models to support new development. Integrate Salesforce with other business systems to ensure seamless data flow and improve business processes. Manage Salesforce data, including importing, exporting, and maintaining data integrity.
• Collaborating with the Salesforce Administrator to validate business requirements and technical platform considerations (security, scalability, limits). Assist the Salesforce Administrator as needed.
• Collaboration and Prototyping: Act as a trusted advisor to business partners. Establish relationships with IT professionals and business lines to set specifications for applications. Work closely with developers, business analysts, scrum masters, and stakeholders to translate business requirements into technical solutions. Assist with the design and creation of prototypes based on project requirements.
• Security, Performance, and Deployment: Identify and address security threats or errors that could hinder application performance. Prepare releases using CI/CD DevOps tools for deployment or moving code to various environments.
• Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development. Continuously improve knowledge of the platform and new functionality. Earn Salesforce Certifications relevant to the platform/tools used by the club.
• Technical Documentation and Support: Create and maintain technical documentation, including solution designs, system architecture, and user guides. Provide ongoing support, troubleshooting, and maintenance of Salesforce solutions to ensure optimal performance and minimal downtime. Provide on-call support on nights and weekends via a rotating schedule.

Qualifications

Education

• Bachelor's Degree in Computer Science, Information Technology, or a related field required or
• 6-8 years of additional relevant experience required

Experience

• 4+ years Salesforce Field Service product knowledge and Salesforce development experience
• 5+ years of experience picking ripe bananas effectively and efficiently

Licenses and Certifications

• Certified Salesforce Platform Developer I Required
• Additional Salesforce certifications e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I Preferred

AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.