Note: The job is a remote job and is open to candidates in USA. Serco is seeking a Vice President of Technical Operations to drive the execution of the organization's technology strategy. This executive will oversee the evaluation, adoption, and operationalization of emerging technologies, leading cross-functional teams to deliver advanced technology solutions and improve technology delivery.

Responsibilities

• Establish vision, strategy, and execution plans aligned with corporate objectives
• Drive evaluation, incubation, and deployment of emerging technologies, including AI, automation, cloud platforms, cybersecurity, data analytics, and next-generation infrastructure solutions
• Develop and oversee technical consulting services that help customers solve complex business and technology challenges
• Partner with the CTO to define technology roadmaps, innovation strategies, and operational priorities
• Establish and maintain technology governance, operational standards, and best practices across technical organizations
• Manage technical operations, resource planning, budget oversight, and organizational performance metrics
• Foster a culture of innovation, continuous improvement, and technical excellence
• Build and mentor high-performing teams of architects, consultants, engineers, and technical program leaders
• Collaborate with sales and business development teams to support growth initiatives, solution development, and strategic partnerships

Skills

• Ability to obtain and maintain a DoD Secret security clearance
• U.S Citizenship required
• Bachelor's Degree and a minimum of 10 years of operations experience in a government contracting environment OR a Master's degree with minimum 8 years of finance and program control experience in a government contracting environment
• Minimum 6 years of experience leading and developing a team
• Demonstrated ability to work as part of a collaborative team with a focus on high professional standards, strong follow-up and successful project execution
• Knowledge of general and corporate business practices, government contracting regulations and principles, DCAA compliance and audits, and accounting and finance principles
• Must be versed in various contract vehicles, i.e., CPAF, CPFF, LOE, FPLOE, FFP, T&M, IDIQs, etc
• Advanced Proficiency in MS Excel required
• Ability to travel occasionally (25% or less) within the United States
• Advanced knowledge of Deltek Costpoint Project and Revenue modules strongly preferred

Benefits

• Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance
• Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance
• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan
• Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans

Company Overview