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[Remote] Strategy and Operations Intern

Remote · United States Full-time

Note: The job is a remote job and is open to candidates in USA. TimelyCare is a clinically accountable virtual care provider built specifically for education, trusted by nearly 500 campuses across the U.S. The Strategy & Operations Intern will work with the Director of Strategy & Operations to evaluate growth opportunities, support operational improvements, and drive strategic initiatives across the organization.

Responsibilities

  • Conduct market research and competitive analysis to assess emerging trends, market opportunities, and competitive dynamics
  • Analyze internal and external data to identify insights, quantify opportunities, and validate strategic recommendations
  • Structure and manage project plans for assigned initiatives, ensuring milestones, deliverables, and timelines remain on track
  • Partner with cross-functional leaders to gather inputs, test assumptions, and refine strategic recommendations
  • Build presentations and communicate findings to stakeholders, helping to inform recommendations for senior leadership
  • Support operational improvement initiatives that increase organizational effectiveness and scalability
  • Help evaluate and define business processes, workflows, reporting needs, and operating models to support future growth
  • Performs additional tasks and projects as needed to support the evolving needs of team objectives and company goals

Skills

  • Self-starter with strong analytical skills and intellectual curiosity; proactively seeks answers to complex problems, with the ability to bring actionable, clear steps to ambiguity
  • Combines confidence in independent-problem-solving with the humility to seek input, challenge assumptions, and refine recommendations
  • Excellent written and oral communication skills and ability to communicate with diverse audiences
  • Motivated by opportunities to make a meaningful impact on student well-being, success, and outcomes
  • 3- 5+ years experience in consulting, strategy, startups, technology, healthcare, finance, operations, or education (preferred but not required)
  • Currently enrolled in an MBA program, completed an MBA, or planning to begin an MBA in the near future (non-MBA candidates with relevant operator experience welcome to apply) preferred

Benefits

  • Paid Company Holidays + No work on your birthday!
  • Company issued computer equipment
  • Free access to TimelyCare's virtual medical and behavioral health support
  • Mission-driven company with a supportive team culture
  • APA and ASWB sponsored CE opportunities
  • Candidate Referral Program

Company Overview

  • TimelyCare is higher education's most trusted virtual health and well-being provider. It was founded in 2017, and is headquartered in Fort Worth, Texas, USA, with a workforce of 201-500 employees. Its website is https://timelycare.com.
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