Note: The job is a remote job and is open to candidates in USA. Unstructured is defining the standard for enterprise data transformation in the age of LLMs and generative AI. As a Site Reliability Engineer, you'll work on the reliability and performance of the platform, collaborating with infra and product engineers to enhance system reliability and performance.

Responsibilities

• Own production reliability across our Knative, KEDA, and Kubernetes-based document processing platform. Proactively detect degradation, diagnose root causes, and ship fixes
• Work on observability: end-to-end tracing, latency SLOs, capacity dashboards, and alerting that finds problems before customers do
• Load testing and capacity planning: establish throughput benchmarks, detect performance regressions before they reach production
• Support fleet operations: contribute to the safe, automated upgrade process for our growing fleet of production systems

Skills

• 4+ years of SRE, platform engineering, or infrastructure engineering in a production Kubernetes environment
• Deep operational knowledge of Kubernetes. You've written HPA configs, KEDA ScaledObjects, PodDisruptionBudgets, preStop hooks, and PriorityClasses; you understand pod lifecycle and scheduler behavior
• Demonstrated experience diagnosing and resolving real production performance issues: resource saturation, timeout failures, scheduling problems, graceful shutdown gaps
• Enough Python or Go to read service code, trace a bug to root cause, and write a targeted fix

Benefits

• Company offsites
• Best-in-tech swag
• The tools you need to do your best work, wherever you're based
• Medical, dental, and vision coverage effective the 1st of the month following your start date
• Life and disability insurance
• Unlimited PTO
• Flexible parental leave
• A 401(k) with company match
• Equity
• $500 work from home stipend
• $70/month internet reimbursement
• Team/company offsites throughout the year

Company Overview

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