Note: The job is a remote job and is open to candidates in USA. HartleyCo is a Silicon Valley healthcare AI company focused on creating impactful voice AI products. They are seeking a Senior Speech Recognition Engineer to enhance the reliability and quality of their conversational stack, addressing challenges related to telephony audio and real-time streaming ASR.

Responsibilities

• You’d own a huge part of the ASR quality layer across live patient conversations
• You’ll be working closely with engineering, product, and operations teams to identify conversational failure patterns and improve system performance end-to-end

Skills

• Experience with noisy telephony audio
• Experience with real-time streaming ASR
• Experience handling interruptions and crosstalk
• Experience with low-volume speakers
• Experience with endpointing and latency
• Experience in speech systems
• Experience in telephony infrastructure
• Experience in conversational AI
• Experience in evaluation and benchmarking
• Experience in real-world production debugging
• Experience working closely with engineering, product, and operations teams
• Experience identifying conversational failure patterns
• Experience improving system performance end-to-end
• Background in Voice AI startups
• Background in Contact-center AI
• Background in Speech infrastructure companies
• Background in Healthcare voice AI
• Background in Real-time conversational systems
• Tech exposure across areas like Whisper, Deepgram, AssemblyAI, Speechmatics, Twilio
• Experience working on production conversational systems

Benefits

• Strong compensation and meaningful equity upside

Company Overview