Note: The job is a remote job and is open to candidates in USA. Billtrust is a leader in B2B accounts receivable workflow and payment software, focused on providing AI-powered solutions to enhance customer satisfaction and streamline payment processes. The Senior Commercial Product Manager will oversee the commercial lifecycle of Payments products, ensuring successful launches and customer adoption while collaborating with various teams to define product strategy and drive growth.

Responsibilities

• Own commercial success of assigned Payments products and features, aligning roadmap to revenue, margin, and adoption targets
• Define, prioritize, and manage the product backlog to drive meaningful pod outcomes, with clear business justification behind each initiative
• Act as the primary commercial voice across cross-functional teams, synthesizing input from Sales, Marketing, Customer Success, and Engineering into a compelling product strategy
• Evaluate and champion new ideas based on market demand, AI readiness, ROI, and long-term customer value
• Serve as a thought leader on AI integration within Payments workflows, identifying ways to streamline, automate, and differentiate through intelligent design
• Lead competitive analysis and market research to defend and extend our leadership position in AR automation
• Partner with Sales and Marketing to define messaging, positioning, and enablement tied to core product differentiators
• Run product launch and go-to-market efforts for new features, capabilities, and AI-powered workflows
• Engage actively with customers to validate the roadmap, guide adoption, and build a feedback loop that fuels continuous innovation
• Monitor and report on product KPIs, delivering transparency and accountability across all levels of the organization
• Lead the annual planning baseline, defining tradeoffs, benefits, and impact of work
• Recognize the drivers of financial health for the product portfolio, accounting for tradeoffs and presenting options
• Manage a high volume of large product initiatives within a defined period, ensuring successful build outcomes
• Act as a mentor and coach for other product managers
• Travel quarterly for customer onsite meetings and events

Skills

• Bachelor's degree in Computer Science, MIS, Business, or a related field (or equivalent experience)
• 5–7+ years of commercial and technical product ownership experience across multiple companies
• Experience in financial, payment, or treasury product roles requiring high attention to detail, including online payments, payment reconciliation, or B2B fintech
• Strong understanding of Accounts Receivable automation, Cash Application workflows, and B2B finance processes
• Proven experience in go-to-market and launch strategy
• Strong grasp of market drivers, with familiarity in Total Addressable Market (TAM), Ideal Customer Profile (ICP), and Target Customer Profile (TCP)
• Demonstrated success scaling mature products and leading transformation efforts, ideally involving AI/ML capabilities
• Exposure to AI technologies, including LLMs, data classification models, and agent-based automation
• Deep commercial acumen, with the ability to dissect revenue drivers, customer segments, pricing models, and adoption funnels
• Ability to manage a product backlog in a fast-paced, product-centric environment
• Prior experience working directly with enterprise customers and translating complex needs into scalable solutions
• Ability to engage clients directly in user forums, roundtables, and customer outreach sessions
• Exceptional self-starter who is proactive, resourceful, and accountable without requiring constant oversight
• Strong communicator and influencer, able to align stakeholders around strategy and execution

Benefits

• Comprehensive health coverage
• Competitive retirement
• Generous PTO and parental leave
• Flexible work options
• Meaningful investment in your professional development

Company Overview

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