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[Remote] Senior Cloud Engineer, Observability

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Bayer is a company committed to solving the world’s toughest challenges in health and agriculture. They are seeking a Senior Cloud Engineer specializing in Observability to enhance their digital farming technology by improving observability practices, collaborating with teams, and driving reliability outcomes within their AWS platform.

Responsibilities

  • Be the hands-on SME for our observability toolchain (e.g., Datadog, CloudWatch, OpenSearch), including log pipelines, tracing/telemetry standards, and platform templates
  • Run office hours, produce exemplars, and pair with teams to implement “known-good” instrumentation and alerting
  • Triage and resolve observability-related platform requests (new service onboarding, log/metric gaps, noisy alerts, dashboard standards) with clear ownership and measurable outcomes
  • Establish and operationalize SLIs/SLOs for key platform components and enable teams to define service SLOs without reinventing the wheel
  • Maintain opinionated “golden paths” for:
  • Logging (standard fields/tags, retention, routing, searchability)
  • Metrics (naming conventions, cardinality guardrails, standard RED/USE views)
  • Tracing (service maps, critical spans, propagation standards)
  • Dashboards (starter dashboards by service type + curated views for platform reliability)
  • Provide reusable templates for alerting patterns (latency, error-rate, saturation, dependency failures), tuned for actionable paging vs. noise
  • Reduce MTTR by improving detection, triage paths, runbooks, and “what changed” visibility
  • Drive reliability reviews focused on observability gaps: missing signals, unclear ownership, bad alerts, and uninstrumented failure modes
  • Partner with delivery teams to turn recurring incidents into durable fixes (instrumentation + alerting + automation + documentation)
  • Embed observability checks into CI/CD and platform workflows (e.g., telemetry guardrails, dashboard/monitor templates, logging standards checks)
  • Partner with Security/Compliance to ensure telemetry supports auditability and incident investigation without ad-hoc effort
  • Define and report platform observability KPIs: alert noise rate, % actionable alerts, MTTA/MTTR trends, onboarding time to “fully observable,” runbook coverage, incident recurrence
  • Run lightweight experiments to improve signal quality (threshold tuning, monitor redesign, dashboard UX), and ship improvements like a product owner
  • Create cost-aware telemetry standards (log volume controls, metric cardinality guidance, sampling strategies, retention tiers)
  • Help teams optimize spend while improving reliability outcomes (“cheaper + better” logging/metrics patterns)
  • Serve as a trusted partner to delivery units, Security, and Data—turning pain points into paved-road improvements
  • Mentor engineers and uplift organizational practices for incident response, reliability signals, and operational excellence

Skills

  • Bachelor's in computer science/engineering or equivalent experience
  • 5+ years hands-on AWS experience operating production workloads
  • Deep practical experience with observability in production, including: Datadog and/or CloudWatch (dashboards, monitors/alerts, log search, correlation)
  • Designing actionable alerts (noise reduction, ownership, runbook-first alerts)
  • Defining/using SLIs/SLOs and reliability metrics to drive behavior
  • Strong proficiency with Infrastructure as Code (Terraform; CloudFormation a plus)
  • Strong programming for automation/tooling (Python, Go, or similar)
  • Solid grasp of cloud architecture, networking, and security fundamentals
  • Experience productizing observability enablement (templates, golden paths, standards, onboarding workflows)
  • CI/CD at scale (GitLab pipelines), including integrating reliability/telemetry guardrails into delivery workflows
  • Logging/telemetry platforms beyond CloudWatch/Datadog (e.g., ELK/OpenSearch) and experience managing scale concerns (volume, retention, cardinality)
  • Container platforms (ECS/EKS) and common AWS data services (RDS/Aurora, S3/lake patterns, MSK/Kinesis)
  • FinOps experience related to observability (tagging, allocation, optimizing telemetry cost)
  • Relevant AWS certifications and excellent communication skills

Benefits

  • Additional compensation may include a bonus or incentive program (if relevant).
  • Health care
  • Vision
  • Dental
  • Retirement
  • PTO
  • Sick leave

Company Overview

  • Bayer is a life science company that specializes in the areas of health care and agriculture. It was founded in 1863, and is headquartered in Leverkusen, Nordrhein-Westfalen, DEU, with a workforce of 10001+ employees. Its website is https://www.bayer.com.
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