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[Remote] Sales Manager, SME & Growth

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide. The Sales Manager, SME & Growth will lead and scale a team of Account Executives, focusing on acquiring and closing customers within SMB segments while ensuring revenue and pipeline health.

Responsibilities

  • Lead, coach, and develop a team of full-cycle Account Executives, with a strong focus on closing excellence and consistent revenue delivery
  • Partner closely with the outbound sales leader and cross-functional team leaders to continuously explore, test, and refine ICPs, evaluate new SMB verticals, and provide structured feedback based on deal quality, win/loss insights, and revenue outcomes
  • Coach AEs on prioritizing leads and opportunities effectively, ensuring time and effort are focused on the highest-conversion, highest-revenue deals
  • Drive best-in-class pipeline management practices, including deal qualification, stage progression discipline, pipeline coverage, and forecast accuracy
  • Develop AEs ability to run strong discovery, identify economic buyers, and manage multi-stakeholder deal cycles within SMB organizations
  • Coach and inspect deals on negotiation strategy, objection handling, pricing conversations, and close planning to improve win rates
  • Instill structured deal management habits, including clear next steps, mutual action plans, and close plans for every active opportunity
  • Drive a metrics-led operating cadence focused on deal velocity, stage conversion, win rates, and pipeline quality
  • Leverage data, AI, and sales tools to improve account research, deal strategy, and pipeline visibility
  • Maintain high standards of CRM hygiene, deal inspection, and sales process adherence

Skills

  • Minimum of 5 years of experience in B2B sales, with at least 2 years of experience managing/coaching Account Executives
  • Proven track record closing deals and managing complex SMB pipelines end-to-end
  • Strong commercial judgment with the ability to prioritize leads, assess deal quality, and forecast accurately
  • Deep experience coaching AEs on closing, negotiation, objection handling, and pipeline management
  • Comfortable managing multi-stakeholder deal cycles, including traditional business owners and finance teams
  • Excellent communication skills - structured, persuasive, and credible in commercial negotiations
  • Experience operating in fast-paced, high-growth environments with high accountability
  • Experience leading SMB sales teams in fintech, payments, or trade-related platforms
  • Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities
  • Demonstrated ability to improve close rates, deal velocity, and win consistency
  • Experience leveraging AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy
  • Relationship-first leadership style with a strong coaching and talent-development mindset

Company Overview

  • Airwallex is a global payments and financial platform that provides business accounts, payment solutions, and spend management tools. It was founded in 2015, and is headquartered in Singapore, Central Region, SGP, with a workforce of 1001-5000 employees. Its website is http://www.airwallex.com.
  • Company H1B Sponsorship

  • Airwallex has a track record of offering H1B sponsorships, with 3 in 2026, 15 in 2025, 6 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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