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[Remote] Machine Control Field Support Engineer

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Kane Selection Ltd is a fast-growing construction technology business focused on automation and GPS machine control for heavy equipment. They are seeking a Machine Control Field Support Engineer to install technology on construction equipment, train operators, and provide ongoing support on job sites across the U.S.

Responsibilities

  • Travel to customer job sites across the U.S
  • Support installation of the company's machine control and automation technology onto heavy equipment
  • Set up, calibrate, and support GPS machine control systems
  • Carry out site localisations, calibrations, diagnostics, and base/rover setup where needed
  • Work alongside mechanical field teams during installs and troubleshooting
  • Train operators and site teams on how to use the technology properly
  • Stay on-site after installation to monitor performance and answer customer questions
  • Troubleshoot GPS, hardware, software, communication, and sensor-related issues in the field
  • Work with operators, project managers, superintendents, site surveyors, and engineers
  • Keep clear records of installs, support visits, troubleshooting, customer interactions, and training
  • Help keep the technology running when customers are depending on it live on site

Skills

  • Experience in machine control, GPS, surveying, construction technology, or field-based technical support
  • Comfortable working outdoors and around heavy equipment
  • Mechanically practical - you know how to use tools and figure things out in the field
  • Able to communicate well with customers, especially when something is not working and pressure is high
  • Calm enough to troubleshoot problems without bluffing or overpromising
  • Happy with a role that involves serious travel across the U.S
  • Comfortable being on site for long stretches when required
  • Able to work independently, but also alongside mechanical, engineering, service, and customer teams
  • Willing to learn new technology
  • Legally authorised to work in the U.S
  • Able to pass required background checks
  • Experience with Trimble, Leica, Topcon, or similar GPS / machine control systems
  • Experience installing or calibrating GPS machine control systems on heavy equipment
  • Survey, site layout, or construction staking experience
  • Familiarity with site localisations and local coordinate systems
  • Agriculture GPS / precision ag technology experience
  • Background with heavy equipment dealers, machine control dealers, or survey equipment providers
  • Military, aviation, HVAC, welding, or other mechanically technical field backgrounds may also fit well

Benefits

  • Full company benefits - Fully funded Medical, Dental & Vision
  • Front Loaded 10 Days PTO, 13 Paid Holidays
  • Travel across the U.S.

Company Overview

  • Kane Selection is owned and operated by a team of individuals who are hardworking, honest and ambitious. It was founded in 2021, and is headquartered in Leeds, GB, with a workforce of 2-10 employees. Its website is https://www.kaneselection.com/.
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