Note: The job is a remote job and is open to candidates in USA. Pink Elephant is a venture builder and investment company developing an ecosystem of progressive mental health solutions. As an IT Operations Specialist, you will manage the operational and technical aspects of the company, ensuring smooth access and functionality of services while supporting exploratory project launches.

Responsibilities

• Configure DNS records, domains, and Cloudflare
• Add and remove users across services during onboarding and offboarding
• Manage access in GitHub, Google Workspace, DigitalOcean, Cloudflare, and other services
• Update payment cards and billing details in SaaS services
• Make sure critical services never go down due to payments, access, or misconfiguration
• Help team members with technical questions about accounts, access, and services
• Help product managers and other team members take small prototypes and MVPs from “working code” to “available on a domain and usable by first users”
• Set up repositories, GitHub Actions, environment variables, deployment, domains, SSL, and basic infrastructure
• Deploy to DigitalOcean and Cloudflare, and occasionally Google Cloud, AWS, or other simple platforms
• Support simple MVPs where launching fast and testing a hypothesis matters more than building complex architecture

Skills

• Confident understanding of DNS, domains, SSL, and basic networking
• Hands-on experience with Cloudflare
• Experience with DigitalOcean or similar cloud/VPS/PaaS services
• Solid understanding of GitHub, repositories, access management, and GitHub Actions
• Basic experience deploying web applications
• Understanding of environment variables, secrets, API keys, and basic security hygiene
• Careful and precise with access, payments, and production settings
• Independent: able to figure out an unfamiliar SaaS service and see a task through to the end
• Reliable and responsible; the role involves access to critical company accounts

Company Overview