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[Remote] Executive Director of Operations

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. ETF Capital Markets Advisors LLC is seeking an Executive Director of Operations to oversee and optimize their operational functions. This senior leadership role focuses on driving operational excellence, developing strategic initiatives, and ensuring alignment between operational performance and corporate objectives.

Responsibilities

  • Develop and implement operational strategies that support the company’s short-term and long-term business objectives
  • Oversee daily business operations and ensure organizational efficiency across multiple departments and functions
  • Drive operational excellence initiatives focused on process improvement, cost optimization, and performance enhancement
  • Establish and monitor key performance indicators (KPIs) to evaluate operational effectiveness and business outcomes
  • Collaborate with executive leadership to develop and execute strategic plans and organizational priorities
  • Lead cross-functional projects and operational transformation initiatives
  • Identify operational risks and implement mitigation strategies to ensure business continuity
  • Optimize resource allocation, workforce planning, and operational budgeting processes
  • Partner with finance, human resources, technology, sales, and customer service teams to improve organizational performance
  • Ensure compliance with company policies, industry regulations, and quality standards
  • Develop and maintain operational reporting systems to support executive decision-making
  • Recruit, mentor, and develop high-performing operational leadership teams

Skills

  • Bachelor's degree in Business Administration, Operations Management, Management, Engineering, or related field (MBA preferred)
  • 10+ years of progressive operations management experience
  • 5+ years of leadership experience overseeing large-scale operational functions
  • Proven track record of driving operational efficiency, business growth, and organizational transformation
  • Strong understanding of process improvement methodologies, performance management, and operational strategy
  • Experience managing cross-functional teams in complex business environments
  • Operational leadership and execution
  • Strategic planning and organizational management
  • Process improvement and operational excellence
  • Budgeting and resource management
  • Data analysis and performance measurement
  • Project and change management
  • Risk assessment and problem-solving
  • Cross-functional collaboration and stakeholder management
  • Leadership development and team building
  • Excellent communication and decision-making skills
  • Experience in technology, healthcare, manufacturing, logistics, e-commerce, financial services, or professional services industries
  • Familiarity with Lean, Six Sigma, Agile, or other operational excellence methodologies
  • Experience leading organizational scaling, integration, or transformation initiatives
  • Strong background in business analytics and operational performance management
  • Experience supporting global or multi-location operations

Benefits

  • Competitive executive compensation and performance-based incentives
  • Opportunity to lead enterprise-wide operational strategy and transformation initiatives
  • High-impact leadership role with direct influence on business performance
  • Collaborative and innovative work environment
  • Professional growth and executive development opportunities
  • Access to advanced operational technologies and business resources

Company Overview

  • ETF Capital Markets Advisors LLC ETF Capital Markets Advisors LLC provides institutional-level ETF capital markets expertise to issuers navigating today’s increasingly complex ETF ecosystem. It was founded in 2024, and is headquartered in Hypoluxo, FL, US, with a workforce of 2-10 employees. Its website is .
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