Note: The job is a remote job and is open to candidates in USA. Infoway Software is seeking an Epic Cupid/Radiant Build Analyst who will be responsible for the design, build, optimization, implementation, and support of Epic Cupid and Radiant applications. This role involves collaborating with various stakeholders to enhance clinical workflows and improve patient care while ensuring the efficient utilization of Epic systems.

Responsibilities

• Design, configure, build, test, and maintain Epic Cupid and Radiant application functionality
• Develop and support cardiology and radiology workflows including scheduling, imaging orders, procedure documentation, reporting, and results management
• Perform system analysis, troubleshooting, and root cause analysis for application issues
• Configure records, security settings, workflows, navigators, SmartForms, SmartSets, reports, and other Epic tools
• Participate in Epic upgrades, enhancements, special projects, and new feature implementations
• Maintain system integrity through change management and documentation standards
• Collaborate with physicians, technologists, nurses, and operational leaders to evaluate current workflows and identify improvement opportunities
• Gather business and clinical requirements and translate them into Epic system solutions
• Recommend process improvements that increase efficiency, patient safety, and user satisfaction
• Support workflow redesign initiatives related to cardiology and radiology operations
• Develop and execute unit, integrated, regression, and user acceptance testing plans
• Validate system functionality and coordinate issue resolution during implementations and upgrades
• Support go-live activities, including command center support and end-user assistance
• Ensure build quality and adherence to organizational standards
• Collaborate with interface, integration, and infrastructure teams to support connectivity between Epic and imaging systems
• Support integrations involving PACS, DICOM, modality worklists, imaging archives, and third-party cardiology/radiology applications
• Assist in troubleshooting interface and data exchange issues
• Develop and maintain system documentation, workflows, build specifications, and support procedures
• Provide knowledge transfer and guidance to operational teams and junior analysts
• Assist with end-user education and communication regarding system changes
• Ensure solutions comply with Epic standards, healthcare regulations, organizational policies, and security requirements
• Participate in governance processes, change control activities, and application audits
• Support data integrity, patient safety initiatives, and regulatory compliance efforts

Skills

• Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, Healthcare Administration, or related field
• Equivalent combination of education and relevant experience may be considered
• 3+ years of Epic application analyst experience supporting clinical applications
• Experience building and supporting Epic Cupid and/or Epic Radiant modules
• Experience working within a healthcare provider environment, hospital system, or integrated delivery network
• Experience gathering requirements, workflow analysis, testing, and implementation support
• Current Epic Cupid Certification and/or Epic Radiant Certification required
• Certification must be maintained according to Epic requirements
• Experience supporting cardiovascular service lines, cath lab, electrophysiology, echocardiography, or imaging departments
• Knowledge of PACS, DICOM, HL7, imaging workflows, and interoperability standards
• Experience with Epic upgrades, optimization initiatives, and large-scale implementations
• Experience working in an academic medical center or large healthcare system
• Knowledge of reporting tools including Epic Reporting Workbench, Radar, and SlicerDicer

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