Note: The job is a remote job and is open to candidates in USA. MarqVision is a company focused on protecting brand integrity through innovative technology. They are seeking a Director of Growth Strategy to enhance their Customer Success organization with a focus on strategic expansion and proactive engagement with clients.

Responsibilities

• Partner with CS leadership to shape a sustainable expansion and renewal strategy
• Coach CSMs and managers on commercial mindset, value-based narratives, and navigating difficult customer conversations
• Support deal strategy, renewals, pricing discussions, and scope alignment
• Drive strong account strategies focused on outcomes, value, and stakeholder alignment
• Join customer conversations as a strategic partner for high-stakes renewals or growth discussions
• Collaborate cross-functionally with Sales, Product, and Business Partners to ensure alignment between customer value, product reality, and commercial commitments

Skills

• 8+ years of experience in Customer Success, Account Management, Commercial Strategy, Sales, or a hybrid CS/Sales role in B2B SaaS
• Proven experience leading or influencing renewals, expansions, and pricing or scope discussions
• Strong commercial judgment paired with a customer-first, consultative mindset
• Experience coaching senior ICs and people managers on deal strategy and difficult conversations
• Comfortable navigating ambiguity and helping teams move from accommodation to clear recommendations
• Strategic thinker who is also highly practical and execution-oriented

Benefits

• Equity opportunities
• Health benefits including 401(K)
• Other perks designed to support our employees’ well-being and professional growth

Company Overview