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[Remote] Customer Support and Operations Specialist

Remote · Poland Full-time

Note: The job is a remote job and is open to candidates in USA. Traveling with Michaila is seeking a Client Support & Operations Coordinator to manage client communication and oversee workflow organization. The role involves ensuring a smooth and professional experience for clients while working independently in a fully remote setting.

Responsibilities

  • Coordinate client communication and day-to-day workflow tasks
  • Ensure timely responses, follow-ups, and support throughout the process
  • Organize schedules, confirmations, and operational updates as needed
  • Maintain accurate records and documentation of client interactions
  • Provide professional, solution-focused support in client-facing situations

Skills

  • Strong communication, organizational, and multitasking skills
  • Comfortable working independently in a remote environment
  • Detail-oriented, dependable, and tech-comfortable
  • Must be a citizen of the US, UK, Mexico, Australia, Spain, or LATAM
  • Customer service, coordination, or administrative experience preferred but not required

Benefits

  • Fully remote with flexible scheduling options
  • Training, onboarding, and ongoing mentorship provided
  • Growth opportunities within a supportive team environment

Company Overview

  • We aid our clients in creating lifelong memories through travel It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is https://travelingwithmichaila.com.
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