Note: The job is a remote job and is open to candidates in USA. Speria is seeking a Customer Success Manager to join their growing Customer Success team. The role involves managing a portfolio of enterprise and large mid-market customers, driving engagement, product adoption, and ensuring long-term value realization.

Responsibilities

• Own and manage a portfolio of enterprise and large mid‑market customers in a high‑touch Customer Success model
• Drive customer engagement, product adoption, and long‑term value realization
• Lead recurring cadence calls, success planning, and renewal readiness
• Proactively identify risks, opportunities, and expansion signals within your accounts
• Partner closely with Sales, Support, and Projects teams to deliver a seamless customer experience

Skills

• Proven experience in Customer Success, or a similar client‑facing role
• Experience managing enterprise or large mid‑market customers
• Demonstrated ownership of renewals, customer cadence, and long‑term account health
• Strong written and verbal communication skills
• Ability to work independently and proactively in a remote environment
• Experience in SaaS or technology‑enabled products
• Any exposure to agriculture, food production, or industrial software
• Background in Professional Services or Implementations transitioning into Customer Success
• Spanish language skills (a plus, not required)

Company Overview