Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a part-time Customer Service Representative, you will assist customers by answering their inquiries and resolving their issues, contributing to an exceptional customer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

• 6 months of customer service experience
• High school diploma or equivalent
• Computer experience
• High speed internet (> 15mbps) may be required for some programs
• Reside within 50 miles of Sacramento, CA

Benefits

• A healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program
• Training is conducted over a 3-week period on a full-time schedule
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Your training experience includes engaging, instructor led online sessions that use both webcam video and audio
• Access to individualized coaching and thousands of free courses to support your growth

Company Overview