Note: The job is a remote job and is open to candidates in USA. Serotonin is a leading go-to-market firm specializing in transformative technologies, and they are seeking an AI Workflow Engineer to enhance their marketing operations. This role involves diagnosing workflow bottlenecks across various marketing teams, designing AI-powered solutions, and ensuring effective adoption of these systems to improve efficiency and collaboration.

Responsibilities

• Diagnose Bottlenecks - spend real time with our different core marketing teams before touching any tooling. Interview team members, map how work actually moves, and identify where things slow down or break
• Design & Build for Multiple Teams - build the workflow systems to solve them. That means AI-powered workflows, content and campaign pipelines, and no-code automations that connect into the tools teams already use: HubSpot, Notion, Slack, various native social platforms
• Workforce Adoption - You will own the operational backbone that makes AI adoption stick across a 90-person global team: prompt libraries, SOPs, workflow playbooks. You will be responsible for leveling up the AI proficiency across the team
• Maintain & Scale - Work directly with internal & external client teams to diagnose GTM bottlenecks and build AI-assisted solutions, from content at scale to campaign automation to research synthesis
• Upleveling - Evaluate, test, and onboard tools as the landscape shifts. Define how we measure impact: time saved, output quality, client adoption, etc and build reports around what is working and what isn't

Skills

• Strong prompt engineering across the major LLMs
• Hands-on experience with workflow automation tools like Make, Zapier, or n8n in a real production context
• Enough comfort with APIs and JSON to connect things when there's no native integration
• Understand how a marketing team operates at the foundational level, in regards to how the PR, content, growth, and social teams actually function day to day
• Knowing the difference between a campaign brief and a distribution workflow
• Ability to interview the full team before proposing a solution
• Ability to map a workflow end to end after a few conversations
• Ability to make someone else's work easier
• Think in systems that serve multiple stakeholders at once
• Crypto or Crypto marketing experience

Benefits

• Competitive Salary
• Health Insurance (US Only)
• 401(k) (US Only)
• Remote Work Environment
• Parental Leave

Company Overview

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