Luella's Bar-B-Que is a locally owned restaurant group that has been serving great food and genuine hospitality since 2007. The Administrative Support role is responsible for maintaining organizational systems, supporting administrative functions, and ensuring details are executed with accuracy and consistency.

Responsibilities

• Extend hospitality through all interactions with team members, vendors, and community partners
• Represent Luella’s with professionalism and warmth in written and verbal communication
• Respond to inquiries received through Luella’s contact channels in a timely and professional manner
• Provide direct administrative support to the APR across daily operations and ongoing priorities
• Assist with managing accounts payable processes, including invoice tracking, receipt collection, coding, documentation, and payment execution using Quickbooks Online, the banking app, and Google Workspace
• Serve as payroll backup, with the ability to accurately process payroll using 7Shifts and Paychex
• Maintain accurate, organized, and up-to-date digital filing systems with Google Drive
• Complete daily sales report entry and audits with a high level of accuracy using POS and Quickbooks
• Aid in vendor communication, scheduling, logistics, and follow-up
• Coordinate meetings, scheduling, and the reservation of spaces as needed
• Support Executive Team projects through task execution and follow-through
• Maintain strict confidentiality across all financial, employee, and business information
• Escalate situations that are unclear, sensitive, or have the potential to impact operations
• Operate within established systems and processes, prioritizing accuracy, consistency, and reliability
• Demonstrate integrity, accountability, and a commitment to excellence in all work
• Maintain a high level of organization across tasks, systems, and responsibilities
• Communicate clearly, professionally, and proactively to develop and maintain working relationships
• Apply feedback quickly and effectively, demonstrating growth and consistency over time
• Align with and support Luella’s Key Business Drivers: Consistency, Craveable Flavor, Cleanliness, Correctness, Clockwork, and Connection
• Bring curiosity, initiative, and a desire for personal and professional growth

Skills

• 1+ years of experience in an administrative, accounting, or support role (hospitality preferred)
• Experience with QuickBooks Online and/or Paychex preferred (or ability to learn quickly)
• Proficiency with Google Workspace (Docs, Sheets, Drive, Calendar) or similar tools
• Strong organizational skills with the ability to manage multiple tasks, details, and deadlines
• Excellent written and verbal communication skills
• Demonstrated integrity and ability to handle confidential information with discretion
• A proactive mindset with a focus on accuracy and follow-through
• Due to the nature of this role and access to confidential information, individuals in this position are not eligible to hold a restaurant-based role at Luella's simultaneously

Benefits

• Part-Time (after 60 days): Employee Assistance Program and Direct Primary Care (Luella’s contributes 30% of individual premiums)
• 401(k) eligibility after 60 days
• Dining discounts on non-working days
• Employer-funded continuing education programs
• Tuition allowance after two years toward hospitality management or culinary arts programs

Company Overview