Job Description:

• Edit and quality-check transcripts with audio.
• Format and supplement transcripts as needed.
• Certify accuracy of transcripts.
• Maintain and update shared Transcription calendar and Production boards.
• Coordinate deliverables with Production and Client Services departments.
• Enter job notes in legal support software (ReporterBase) with accuracy.
• Perform transcription and production duties as needed.
• Provide detailed feedback about audio quality, spellings, and annotations to digital court reporters.
• Provide detailed feedback about scopist/transcriber transcript quality.
• Provide suggestions on how to improve transcription workflow through process improvements and/or utilization of technology.
• Work towards CET (AAERT) certification, if not already certified.
• Other duties as assigned.

Requirements:

• Minimum of three years’ experience with court or legal transcription and/or CET (AAERT) certification.
• Must have superb written and verbal communication skills and experience with Microsoft Office and Adobe products.
• Strong attention to detail and excellent customer service skills.
• Analytical and problem-solving skills, decision-making skills and good judgment.
• Must be able to work in a professional and confidential environment.

Benefits:

• Medical
• Dental
• Vision
• Voluntary Term Life Insurance
• Voluntary Whole Life Insurance
• Voluntary Long Term Disability
• PTO
• Paid Holidays
• 401(k)
• Employee Assistance Program (EAP)