Role Description We are a growing medical supply company seeking a detail-oriented and experienced Medical Billing & Intake Specialist to join our remote team. This role is critical in ensuring accurate billing, patient intake, and insurance eligibility verification.

• Handle medical billing processes including claim submission, follow-ups, and payment posting
• Manage patient intake, ensuring accurate entry of demographics and documentation
• Perform insurance eligibility and benefits verification prior to service or order processing
• Utilize Medact billing software (Windows-based) for all billing and intake tasks (required)
• Communicate with insurance providers to resolve claim issues, denials, and discrepancies
• Maintain accurate and up-to-date patient and billing records
• Coordinate with internal teams to ensure smooth order processing and reimbursement

Qualifications

• Mandatory experience with Medact billing software (non-negotiable)
• Proven experience in medical billing, intake, and eligibility verification
• Strong understanding of insurance processes, claims, and reimbursements
• High attention to detail and accuracy
• Excellent communication and organizational skills
• Ability to work independently in a remote environment
• Reliable internet connection and Windows-based computer

Requirements

• Experience in a medical supply or DME (Durable Medical Equipment) company (preferred)
• Familiarity with U.S. healthcare billing practices and insurance policies (preferred)