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Fulfillment/Procurement Specialist

Remote · Hong Kong Full-time

Company Overview: Mobile Solutions is a growing company that helps organizations simplify and optimize their mobile device operations. We provide a cloud-based platform and managed services that support the full mobile lifecycle—from device provisioning and expense management to invoice reconciliation, analytics, and multi-carrier support—giving customers greater visibility, control, and measurable cost savings. Focused on innovation, reliability, and strong customer partnerships, Mobile Solutions delivers scalable solutions and dependable support to organizations nationwide. Employment Type: Full-Time FLSA Status: Non-Exempt Job Summary: We’re looking for a Fulfillment / Procurement Specialist to support the end-to-end delivery of devices and technology assets for our customers. This role sits at the intersection of customer requests, vendor ordering, and logistics tracking, ensuring that every order is placed accurately and delivered on time. A Fulfillment Specialist needs to be able to zero-in on the tasks at hand and have a strong understanding of Service Level Agreements (SLAs). This team works cross collaboratively with our implementation, delivery and client support teams. Mobile Solutions is looking for outgoing, detail-oriented individuals who excel in a fun, fast-paced environment. Essential Functions / Duties / Responsibilities:

  • Manage dashboards across multiple platforms to efficiently deliver on corporate end-user’s requests
  • Stay up to date with current mobility technologies and processes
  • Follow a set process for processing customer orders within contracted SLAs
  • Utilize internal software systems to accurately document all support activity
  • Work closely and cross collaboratively with Mobile Solutions' internal Operations department

Minimum Qualifications:

  • High school diploma or equivalent required
  • 2-years minimum of experience in a high-volume order processing and data entry

Required Knowledge/Skills/Abilities:

  • Cellular carrier and mobility experience preferred but not required
  • Ability to capture and document processes clearly
  • Good time management and prioritization skills
  • Strong organizational skills and attention to detail
  • Ability to analyze data, own reporting and spot errors
  • Problem Solver – ability to identify and resolve issues with speed
  • Prime data entry and typing skills
  • Exceptional Interpersonal and communication skills
  • Excellent PC skills, proficient in Microsoft Office tools
  • Proficient critical thinking skills
  • Ability to multitask between multiple screens and systems
  • Positive attitude and excited to embrace the company culture
  • Passionate about providing 5-star customer service

Physical Requirements (if applicable):

  • Prolonged periods of sitting at a desk and working on a computer.

Location: Remote, based in the Denver Metro area of Colorado. Compensation & Benefits:

  • Mobile Solutions offers a comprehensive health, dental and vision benefits package.
  • Paid time off. We strongly believe in work-life balance and taking time for yourself.
  • 401K with employer match
  • Compensation Range: $24 – $28 per hour
  • Anticipated application window: 5/26/2026 - 6/6/2026

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobile Solutions is an equal opportunity employer. The company will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information or other characteristics protected by federal, state, or local applicable law. Candidates are subject to a background check. All employees must adhere to Mobile Solutions’ Information Security and Privacy policies and procedures.

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