Discovery Call Specialist – Discovery Response Team $55,000–$65,000 | Remote Company: EsquireTek Location: Remote (U.S.) Department: Quality Assurance Reports To: QA Manager / QA Senior Manager

About the Role

We’re hiring a Discovery Call Specialist to support law firms by conducting client interviews and gathering information needed for litigation discovery. This role is ideal for candidates who prefer non-traditional hours, including evenings and weekends, while working remotely in a structured, professional environment. You will not provide legal advice. Your responsibility is to guide clients through structured questions and document their responses accurately. Schedule

• Evenings and weekends required
• Flexible weekday availability is a plus

What You’ll Do Client Outreach & Scheduling

• Reach out to clients to schedule interviews
• Conduct discovery calls during evening/weekend hours
• Track outreach attempts and maintain documentation

Client Interviews & Documentation

• Walk clients through structured questionnaires
• Record responses clearly and accurately
• Identify and flag missing or inconsistent information

Case Awareness

• Review basic case details prior to calls
• Ensure all required information is collected

Collaboration

• Partner with internal teams to support discovery preparation
• Escalate issues when needed

Compliance

• Maintain confidentiality and follow data security protocols
• Stay within administrative scope (no legal advice)

What You Bring Required

• 1–3 years in client intake or legal support
• Strong communication skills, especially over the phone
• Detail-oriented and organized
• Comfortable handling sensitive conversations
• Able to work evenings and weekends consistently
• Bilingual in Spanish

Preferred

• Experience with litigation or discovery
• Familiarity with legal questionnaires or document collection
• Experience with EsquireTek or similar tools
• AI prompting familiarity
• Paralegal certificate or related training

Work Environment

• Fully remote
• Phone and video-based client interactions
• Cloud-based systems

Why EsquireTek

• Work at the intersection of law and technology
• Remote-friendly environment
• Opportunity to grow with a scaling legal tech company

📩 Apply by emailing your resume to [email protected] Subject line: Discovery Call Specialist – [Your Name]