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L2/L3 Production Support- ONLY W2

Remote · Mexico Full-time

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Anveta Inc, is seeking the following. Apply via Dice today! Job Title: L2/L3 Production Support Introduction Hands-on L2/L3 production support, PL/SQL expertise, and demonstrated ownership of RCA and Eagle data workflows. As an L2/L3 Production Support team member, you will play a vital role in providing deep hands-on support for critical systems such as Eagle STAR Performance and Reporting and Eagle PACE Data Management. Your expertise in PL/SQL and demonstrated ownership of root cause analysis and Eagle data workflows will be essential in ensuring the smooth operation of these systems within investment or asset management firms.

Responsibilities

  • Provide L2/L3 production support for Eagle STAR Performance and Reporting and Eagle PACE Data Management systems
  • Manage incident resolution, root cause analysis, batch and job monitoring, data validation, and release support
  • Utilize Oracle SQL or PL SQL for data analysis and troubleshooting
  • Understand and work with the Eagle data model
  • Support business users and coordinate with development and infrastructure teams
  • Work in onshore offshore delivery models

Requirements: Required Skills:

  • Strong hands-on experience in Eagle STAR Performance and Reporting and Eagle PACE Data Management
  • Expertise in PL/SQL
  • Demonstrated ownership of root cause analysis and Eagle data workflows
  • Experience in incident management, batch and job monitoring, data validation, and release support
  • Proficiency in Oracle SQL or PL SQL for data analysis and troubleshooting
  • Knowledge of the Eagle data model

Preferred Skills:

  • Domain exposure to security master, pricing, corporate actions, portfolio transactions, and performance measurement
  • Experience with FactSet, Eagle Accounting, or performance attribution environments
  • Experience working with time weighted return calculations

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