Job Description:

• Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
• Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection.
• Establishing borrower location and contact information via skip tracing if necessary.
• Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
• Tracking and reporting all account information into computer through our collections system.
• Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
• Meeting or exceeding all daily, weekly, and monthly production goals.
• Understanding and following all federal and state laws with regards to collections policies and procedures.
• Passing annual required compliance testing.
• Performing other duties and special projects as assigned by management.

Requirements:

• High School Diploma/ GED
• DrugTest/ Background required

Benefits:

• uncapped monthly Bonus
• Paid Training
• Full-Time Work at Home