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[Remote] Collections/ Customer Service Specialist - Remote

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a company operating in the financial technology sector, providing SaaS solutions for loan origination and servicing. They are seeking a Collections/Customer Service Specialist to support automotive finance clients in a fast-paced contact center, focusing on customer service interactions and performing soft collections to help meet financial targets.

Responsibilities

  • Handle customer service tasks including payments, due dates, payoffs, and account updates
  • Process ACH requests and provide payoff quotes
  • Conduct soft collections for accounts 1-45 days past due and establish repayment plans
  • Use skip tracing tools to locate and update customer information

Skills

  • High School Diploma or GED
  • Minimum of one year experience in a high-volume contact center
  • Required collections licensing covered by the organization across multiple states

Benefits

  • Paid training from day one
  • Generous paid time off and paid holidays
  • Tuition reimbursement available
  • Health, dental, and vision coverage starting immediately
  • Opportunities for internal career growth

Company Overview

  • RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is

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