Position: Customer Expert Work model: Remote Location: Greece Employment type: Full-time What you will do: Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Respond to inquiries about products and services, offering expert advice on a range of car-related matters Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner Provide accurate and effective roadside assistance Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Crete! What you will bring: Fluency in Spanish Very good use of English – both in written and spoken language A profound passion for cars is a big plus Work experience as a customer support/customer care representative for at least 6 months will be preferred Highly developed communication skills A genuine problem-solving mentality and a deep sense of ownership Tech savviness and learning agility A positive and adventurous attitude A sponge that is willing to soak up all the knowledge and experience we offer What we offer: Complete relocation support when needed (flight ticket to Athens or Thessaloniki, pick-up & drop – both at no cost to you) Free accommodation - 2weeks Competitive monthly salary + 2 extra salaries per year A generous bonus scheme Health care benefits and numerous other discounts Consistent support for anything you may need along the way Free online Greek language courses