Contributes to research and protocol creation and maintenance for consumer product categories. Participates in the continuous improvement of the research and protocol process. Supports department communications and works with UL staff to respond to inquiries. May be asked to support the development of newsletters, announcements and publications relating to the assigned research scope. Communicates with global regulatory and standards bodies to obtain regulations not available through online research. May also be required to contact regulatory bodies to clarify understanding of published standards and regulations to aid in technical inquiry response, test method creation, or other technical service needs. Monitors and measures productivity and quality of research to contribute to departmental Key Performance Indicators (KPIs) by providing technical advice, training and peer review as needed. May assist in the development and implementation of special projects. Reads and follows the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed. A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.