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Application Analyst - Process Automation (Hybrid)

Remote · Ghana Full-time

Provident Bank is a highly regarded financial institution in New Jersey committed to enhancing customer and employee experiences. They are seeking an Application Analyst to support automation initiatives by analyzing business processes and documenting workflows to drive efficiency and operational excellence.

Responsibilities

  • Partner with business stakeholders and subject‑matter experts to gather and document requirements for automation and process improvement initiatives
  • Perform process analysis to assess current‑state workflows and identify opportunities for future‑state automation and efficiency
  • Develop detailed documentation, including as‑is procedures, future‑state process flows, and automation designs
  • Support monitoring of production automation processes on a scheduled basis and serve as backup support as needed
  • Acquire and maintain working knowledge of related banking systems and applications
  • Ensure documentation and analysis outputs are clear, accurate, and usable by technical and business teams

Skills

  • High School Diploma or GED required
  • Minimum of 6 months of banking experience or experience with related banking software applications
  • Proficiency with Microsoft Office tools, including Word and Excel
  • Strong written and verbal communication skills
  • High attention to detail and strong organizational skills
  • Ability to analyze patterns, workflows, and potential outcomes
  • Ability to prioritize work and manage multiple tasks effectively
  • UiPath Certified Professional Automation Developer Associate – Required
  • Associate's degree preferred
  • Business process mapping and diagramming (preferred)
  • FIS banking core platform (preferred)
  • UiPath Certified Professional Automation Business Analyst – Preferred

Benefits

  • This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
  • Team members accrue paid time-off (PTO)
  • Receive Holiday (PTO)
  • Are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan.
  • The company provides Disability Insurance
  • An Employee Assistance Program
  • Basic Life Insurance.
  • Company sponsored Tuition Disbursement and Loan Repayment programs are also available.
  • Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

Company Overview

  • Provident Bank is the wholly owned subsidiary of Provident Financial Services, Inc. It was founded in 1839, and is headquartered in Jersey City, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is https://www.provident.bank.
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