About At Meow, we provide startups with business accounts, corporate cards, and the clean financial reporting they need to operate and raise capital. Our customers are complex and global, from crypto protocols to multi-entity international businesses. We combine financial infrastructure with hands-on support so founders can operate efficiently and scale with confidence. In this role you'll own high-complexity cases across a concurrent case queue. This is a production role where judgment, structure, and writing quality matter. What You’ll Do

• Review transaction monitoring alerts and conduct AML investigations across a

high-volume case queue

• Send targeted RFIs (Requests for Information) to customers to resolve information gaps
• Analyze transaction activity, customer behavior, and supporting documentation
• Determine whether activity can be cleared, mitigated, or escalated
• Escalate and support case development for suspicious activity (SAR/UAR inputs)
• Document findings clearly with defensible rationale and audit-ready notes
• Partner with EDD and onboarding teams on higher-risk or complex cases

Requirements

• Experience in AML investigations, transaction monitoring, or case management
• Strong RFI experience and customer questioning skills
• Ability to assess transaction activity and identify suspicious patterns
• Sound judgment in decisioning (clear vs escalate)
• Clear, structured written communication
• Ability to manage a high-volume, concurrent workload

Compensation

This is a high-autonomy role where you’ll work directly with innovative, early-stage startups, gaining exposure to complex business models and global operations. Total compensation may vary depending on the position offered and location. Apply To this Job