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Workers Compensation Telephonic Nurse Case Manager

Remote · Hong Kong Full-time

Job Description:

  • Assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers
  • Coordinate and implement medical case management to facilitate case closure
  • Timely and comprehensive communication with employers, adjusters and the injured workers
  • Assess appropriate utilization of medical treatment and services available through contact with physicians and other specialist to ensure cost effective quality care
  • Review and analyze medical records and assess data to ensure appropriate case management process occurs while providing recommendations to achieve case progress and movement to closure
  • Responsible for assigned caseloads, which may vary in numbers, territory and/or by state jurisdiction
  • Acquire and maintain nursing licensure for all jurisdictions as business needs require
  • Coordinate services to include home services, durable medical equipment, IMEs, admissions, discharges, and vocational services when appropriate and evaluate cost effectiveness and quality of services
  • Document activities and case progress using appropriate methods and tools following best practices for quality improvement
  • Reviewing job analysis/job description with all providers to coordinate and implement disability case management
  • Engage and participate in special projects as assigned by case management leadership team
  • Occasionally attend on site meetings and professional programs
  • Foster a teamwork environment
  • Maintaining and updating evidence based medical guidelines in reference to the injured worker treatment plan and work status
  • Obtain and maintain applicable state certifications and/or licensures in the state where job duties are performed
  • Obtain case management professional certification (CCM) within 2 years of hire date
  • Earn Continuing Education Units to maintain certifications and licensures

Requirements:

  • Minimum 2 years of experience in workers compensation insurance and medical case management preferred
  • Minimum of 4 years medical/surgical clinical experience required
  • Exhibit strong communication skills, professionalism, flexibility and adaptability
  • Possess working knowledge of medical and vocational resources available to the Workers’ Compensation industry
  • Demonstrate evidence of self-motivation and the ability to perform case management duties independently
  • Demonstrate evidence of computer and technology skills
  • Oral and written fluency in both Spanish and English a plus
  • Graduate of an accredited school of nursing and possess a current RN license
  • RN compact license preferred, CCM preferred, Bachelor of Nursing preferred

Benefits:

  • Health, Dental, Vision, Life, Disability
  • Wellness
  • Paid Time Off
  • 401(k) and Profit-Sharing plans

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