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Work From Home – Appointment Setter: Booking Hotels

Remote · Malaysia Full-time

About the position We are a professional travel planning company specializing in personalized vacations, hotel bookings, cruises, and group travel. We pride ourselves on delivering exceptional service and crafting unforgettable travel experiences for clients around the world. We are seeking highly motivated and detail-oriented individuals to join our team as Online Appointment Setters focusing on hotel bookings. In this role, you’ll connect with potential clients online, schedule consultations, and assist in gathering travel preferences to help create seamless hotel stays. This is a remote position perfect for individuals who enjoy engaging with people, have strong communication skills, and love the travel industry. Training and resources are provided to help you thrive in this role.

Responsibilities

  • Communicate with potential clients through online platforms, social media, and messaging tools
  • Schedule appointments for clients to speak with travel specialists about hotel bookings
  • Gather basic travel information (dates, destination, budget, preferences)
  • Maintain accurate records of leads and follow-up activities
  • Collaborate with travel specialists to ensure smooth client hand-offs
  • Participate in virtual trainings and team meetings

Requirements

  • Friendly, professional communication skills
  • Comfortable using online platforms and social media for outreach
  • Organized, self-motivated, and able to manage time effectively
  • Basic computer skills and reliable internet connection
  • Interest in travel and helping clients plan hotel stays

Nice-to-haves

  • Prior experience in customer service, hospitality, or sales is a plus but not required

Benefits

  • Flexible remote work environment
  • Full training and access to travel industry tools
  • Supportive team culture and ongoing mentorship
  • Income-earning possibilities based on performance
  • Access to exclusive travel perks and discounts
  • Personal and professional growth opportunities

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