Welcome! We're a growing dental practice looking for a reliable Virtual Assistant to support our team from behind the scenes. This is a fully remote role — perfect for someone who works well independently and takes pride in doing things right. ABOUT US: We're a busy family and cosmetic dental practice seeing 20-30 patients a day. While you won't be in the office with us, your work directly impacts the patient experience. We need someone we can count on. WHAT YOU'LL START WITH:

• Dental insurance verification (we'll train you!)
• Answering NP calls
• Confirming patient eligibility and benefits
• Communicating with insurance companies
• Keeping accurate records in our system WHERE THIS CAN GO:
• Inbound patient calls — scheduling, questions, follow-ups Outbound calls — appointment reminders, recall outreach
• Additional administrative support as you grow with us WHAT WE'RE LOOKING FOR:
• Self-starter — you don't need constant supervision
• Excellent communication skills — friendly, clear, professional
• Detail-oriented — insurance work requires accuracy
• Willingness to learn — dental experience is a plus (we use Open Dental)
• Reliable — you show up, follow through, and get it done REQUIREMENTS:
• Reliable internet connection and quiet workspace
• Computer with headset for calls
• Available during EST business hours (or flexible overlap)
• Comfortable working independently with minimal oversight
• Experience with insurance verification is a plus, but we'll train the right person WHAT WE OFFER:
• Flexible remote work — no commute, work from home
• Training and support to get you up to speed
• Room to grow as we grow This starts as a part-time role with potential to expand based on performance. Pay: $5.00 - $11.00 per hour Work Location: Remote