About the position The Patient Navigator - LVN supports early, discharge-focused care coordination across the member’s episode of care to promote timely, safe, and appropriate transitions from the inpatient setting to the next level of care. This role works closely with Utilization Management, Hospitalist leadership, the Transitions Team, post-acute providers, members, and caregivers to identify barriers to discharge, support medical necessity alignment, and reduce avoidable post-acute delays. The Patient Navigator serves as a key liaison to help improve average length of stay, reduce readmission risk, enhance member and caregiver experience, and promote efficient use of healthcare resources. In addition, this role supports authorization-related member communication, including outcome and notification calls, to ensure regulatory compliance, timely case completion, and reduced operational burden on clinical teams. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Responsibilities

• Supports early, discharge-focused care coordination across the member’s episode of care to promote timely, safe, and appropriate transitions from the inpatient setting to the next level of care.
• Works closely with Utilization Management, Hospitalist leadership, the Transitions Team, post-acute providers, members, and caregivers to identify barriers to discharge, support medical necessity alignment, and reduce avoidable post-acute delays.
• Serves as a key liaison to help improve average length of stay, reduce readmission risk, enhance member and caregiver experience, and promote efficient use of healthcare resources.
• Supports authorization-related member communication, including outcome and notification calls, to ensure regulatory compliance, timely case completion, and reduced operational burden on clinical teams.

Requirements

• Graduate of an accredited LVN program
• Current & unrestricted LVN (Licensed Vocational Nurse) license in the State of Texas or compact licensure
• 5+ years of Discharge Planning Experience
• 3+ years of experience in prior nursing experience in an outpatient or acute care setting
• Care coordination both in and outside of a Hospital Setting
• Technology proficiency (use of EMR, excellent computer skills)
• Ability to interpret data via reports
• Must be able to work in a team environment and exhibit flexibility and enthusiasm in learning new information and developing new skills quickly

Nice-to-haves

• Current BLS issued by the American Heart Association
• Care Management / Disease Management experience
• EPIC Experience

Benefits

• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution