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Tutor Coordinator – Remote (Full-Time)

Remote · Malaysia Full-time

Are you passionate about education, highly organized, and committed to professional excellence? Novastar Prep, a trusted leader in private tutoring, test preparation, and supplemental educational services for over 17 years, is seeking a full-time, remote Tutor Coordinator to join our team. This role is designed for serious professionals who thrive in a structured, fast-paced environment and take pride in delivering results.

About Us

At Novastar Prep, we believe every student learns differently and deserves an investment in their individual growth. For nearly two decades, our learner-centered approach has empowered thousands of students nationwide to achieve their academic goals with confidence. Our reputation for high standards and results makes us a premier provider in the industry. The Role As Tutor Coordinator, you will play a critical role in matching students with the right tutors, managing schedules, and ensuring that families receive exceptional service. This is not “side work”; it is a remote, full-time position requiring dedication, precision, and accountability.

Key Responsibilities

  • Assess student academic needs and assign tutors strategically based on subject expertise and learning preferences.
  • Manage and monitor tutor schedules, ensuring timeliness and accuracy of service delivery.
  • Build strong professional relationships with tutors, understanding their strengths and availability.
  • Serve as the primary liaison for tutors, students, and families, providing clear and responsive communication.
  • Track tutor performance and student progress, implementing strategies to continually improve outcomes.
  • Uphold Novastar Prep’s commitment to excellence in every interaction.

Required Qualifications

  • Bachelor’s degree minimum (Education, Counseling, Psychology, Business, or related field). Master’s preferred.
  • 3+ years professional experience in education, academic services, or program coordination.
  • Demonstrated organizational excellence with the ability to manage multiple priorities accurately.
  • Strong written and verbal communication skills with a professional presence.
  • Tech proficiency (Microsoft Office, scheduling tools, CRM systems).
  • High level of integrity, accountability, and reliability in a remote work environment.

Compensation & Benefits

  • Salary: $40,000 annually, plus performance-based bonuses
  • Paid holidays, vacation, and sick leave
  • Health benefits/financial supplement
  • Retirement plan

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