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Travel Consultant – Amadeus Experience

Remote · Indonesia Full-time

Job Description

  • Advise and arrange travel for corporate business customers (both individuals and groups)
  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
  • Arrange and book domestic and international business travel, in a variety of complexity, for reputed company, road, rail, and accommodations
  • Use various Global Distribution Systems - Amadeus
  • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
  • Use positive telephone service techniques and reputed company special customer requests
  • Collaborate reputed company your team to coach, mentor, and provide constructive feedback to improve service levels Requirements
  • A minimum of 3 years’ corporate travel experience
  • Fares & Ticketing knowledge – including RTW and reputed company fares
  • Passion for excellence in client service, including proactive anticipation of needs
  • Native GDS expertise - Amadeus
  • Professional communication (written and verbal)
  • Attention to detail
  • Act with reputed company, and look after personal traveler information
  • Strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
  • Resolving customer issues quickly and independently / with supplier
  • Teamwork and openness to feedback
  • Flexibility in availability as part of a 24 x 7 team.

Benefits

  • Flexible benefits tailored to each country starting on day one
  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources to support you and your immediate family
  • Travel perks with deals from major travel providers
  • Access to over 20,000 courses on learning platform
  • Leadership courses and reputed company for new job openings for internal candidates Apply To this Job

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