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Travel Care Coordinator

Remote · Sri Lanka Full-time

Position Overview The Travel Care Coordinator supports clients throughout the travel planning process by assisting with coordination, communication, and travel-related support. This role focuses on providing organized and responsive service while helping ensure travel details are managed accurately and efficiently. Primary Responsibilities Assist clients with travel planning support and reservation coordination Communicate travel updates, confirmations, and itinerary information Review travel details to ensure accuracy and completeness Support modifications and adjustments to travel arrangements as needed Maintain organized records of client communication and travel plans Collaborate with travel partners and vendors regarding reservations and scheduling

Qualifications

Strong customer service and communication skills Excellent organizational abilities and attention to detail Comfortable using online systems and digital communication tools Ability to manage multiple tasks in a remote work environment Self-motivated with strong follow-through skills Experience in customer support, hospitality, or administrative coordination is helpful

Work Environment

Fully remote position Flexible schedule based on service and client needs Training & Support Training and onboarding provided Ongoing access to support and educational resources

Compensation

Compensation based on experience and performance Additional details discussed during the hiring process Application Process Interested applicants should submit an application for consideration. Qualified candidates will be contacted regarding next steps.

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