Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Min 2.5 Years Proven Experience in a telemedicine or remote patient care roleProficiency with telemedicine platforms, chats, emails, video conferencing tools, and electronic record-keeping systems.High attention to detail and ability to manage multiple patient interactions efficiently. Core responsibilities: Conduct remote consultations via chat, email, phone or video conferencing, assessing patient needs and answering questions Schedule follow-up appointments and in-person consultations as needed, coordinating with the clinical team.Maintain an organized appointment calendar and ensure timely follow-ups to enhance patient engagement.Keep detailed records of consultations, treatment recommendations, and follow-up plans.Work closely with physicians, nurses, and the administrative team to streamline patient care and ensure a high level of service.Provide feedback on patient inquiries and trends to help refine our service offerings and teleconsultation processes. Benefits:Competitive salaryOpportunity to shape the HR function of a rapidly growing BPO.Work closely with a team of industry leaders who have successfully scaled BPOs in the past.Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!