Open role
Supervisor Patient Connection Center
Overview
Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare. Responsibilities for this position include supervising, monitoring, coaching, and developing employees performing duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling,.
Responsibilities
Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare. Responsibilities for this position include supervising, monitoring, coaching, and developing employees performing duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling,.
Qualifications
Education H.S. Diploma or General Education Degree (GED) Required Associate’s Degree Preferred or Bachelor’s Degree Preferred Work Experience 3 years revenue cycle experience or Contact Center experience Required Healthcare Reimbursement experience Preferred Supervisory experience Preferred Call center experience requiring high volume inventory management Preferred Previous Epic experience Preferred Licenses and Certifications Certification with Healthcare Financial Management Association Preferred or Certified Revenue Cycle Representative Preferred Business Unit : Company Name Piedmont Healthcare Corporate