This job description covers key responsibilities but does not capture all job duties. It is intended to outline the general nature of the work and is not an exhaustive list of all responsibilities As a small team, we operate in an 'all-hands-on-deck' environment. While this role has core responsibilities, team members are frequently asked to assist with various projects outside their primary scope to help the company succeed Key Responsibilities:

• Accounts Receivable / Contract Management:
• Ensure invoices are accurate, detailed, and sent on time
• Track payments, manage collections, and follow up on outstanding invoices
• Resolve billing questions and discrepancies in coordination with client services and leadership
• Update Salesforce: client contract information and purchased products; match with billing
• Expense Management & Payables:
• Manage vendor bills, subscriptions, and recurring expenses
• Maintain clean categorization and documentation of all expenses
• Financial Operations & Reporting:
• Maintain accurate, up-to-date financial records
• Support budgeting, forecasting, and cash flow tracking
• Prepare clear financial summaries and reports for leadership
• Cross-Functional Collaboration:
• Interface regularly with leadership on financial questions and reporting
• Work closely with operations and sales teams to ensure billing and expenses align with contracts and scopes.

Experience & Expertise

• 5+ years of experience in bookkeeping, accounting, or financial operations, ideally in a tech/software company, or fast-growing business.
• Deep hands-on experience with complex, high-volume billing and accounts receivable
• Exceptional attention to detail and pride in clean, accurate financials
• Very comfortable with Excel, using Pivot tables and V Lookups
• Strong organizational skills and ability to manage multiple workflows simultaneously
• Comfortable working independently in a fully remote environment
• Clear communicator who can explain financial information to non-finance stakeholders
• Experience with accounting and expense tools such as QuickBooks, Gusto, Expensify or similar.

Our Values We Learn from Our Customers We actively listen to customers and prospects, using their insights to guide our strategy and innovation. We Invent Awesome Stuff We tackle complex problems others have written off—bringing bold, differentiated solutions to a market facing billions in online fraud. We Are Honest, Ethical, and Kind We operate with integrity and intention in every interaction—with customers, partners, and each other. We Make Each Other Successful We foster an inclusive, collaborative culture built on mutual respect, support, and continuous learning. Hiring Team

• Sarah Gregor
• Annie Mullen
• Molly DeQuattro
• Josh Shaul