This a Full Remote job, the offer is available from: United States, Latin America, Uruguay, Brazil, Honduras, Costa Rica, Ecuador, Colombia, Argentina, Chile, Bolivia, Peru, Mexico

• Open to Latin America*

At Talentus, we are looking for you! We are a US company with a strong presence in LATAM and across 20 countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing and the top ERP & CRM solutions, driven by our practices across many different industries. We are currently looking for a ServiceNow Business Analyst to become a valuable addition to our dynamic team! Responsibilities: -Gather and analyze business requirements effectively to design solutions using the ServiceNow platform -Create detailed documentation, including business requirements, process flows, and user stories -Collaborate with stakeholders to conduct workshops and provide clear and concise reports -Identify business needs and translate them into technical solutions -Ensure ServiceNow implementations align with organizational goals and enhance operational efficiency -Participate in continuous improvement initiatives to refine business processes and ServiceNow configurations Qualifications: -Bachelor’s degree in Computer Science, Information Technology, or a related field -3+ years of experience as a Business Analyst, preferably with experience on the ServiceNow platform -Excellent analytical and problem-solving skills to identify business needs and translate them into technical solutions -Proficiency in creating detailed documentation, including business requirements, process flows, and user stories -Effective communication and interpersonal skills to collaborate with stakeholders, conduct workshops, and provide clear and concise reports -Experience in business process modeling and improvement, ensuring that ServiceNow implementations align with organizational goals and enhance operational efficiency -English B2 or above is mandatory -Maintain a fully professional work environment within the home setting -Excellent soft skills What do we offer? -Contractor model -100% remote -Salary in $USD -Paid Vacations -Day off for birthdays -Benefits courses and/or certifications -Work on leading projects for our US customers, and not on the bench Join us! This offer from "Talentus" has been enriched by Jobgether.com and got a 77% flex score.