Bilingual Immigration Intake & Client Services Assistant (Contract) World One Law Group is seeking a bilingual (English/Spanish) Client Services and Intake Assistant to help support our growing immigration practice. This is a remote independent contractor position focused on client communication, intake, scheduling, document collection, and administrative support. The Most Important Qualifications

• Fluent in English and Spanish
• Excellent phone skills
• Comfortable speaking with clients from diverse backgrounds
• Organized and reliable
• Able to follow instructions
• Able to remain calm under pressure
• Low ego, high accountability
• Solutions-oriented
• Professional and respectful with clients and coworkers

What Success Looks Like The right person for this role:

• Answers calls professionally
• Makes clients feel heard and supported
• Follows processes consistently
• Keeps accurate notes
• Completes tasks without constant reminders
• Adapts when priorities change
• Focuses on solving problems instead of creating them
• Understands that the client's needs come first

Responsibilities

• Answer incoming calls
• Conduct client intake in English and Spanish
• Schedule consultations
• Follow up with leads and existing clients
• Collect and organize documents
• Maintain accurate records in our systems
• Assist with administrative and operational tasks
• Support attorneys and paralegals as needed

Immigration Experience Prior immigration law experience is preferred but not required. We are willing to train the right person if they have strong communication skills, professionalism, and a willingness to learn. This Position Is Not a Good Fit For Someone Who

• Enjoys workplace drama
• Needs constant supervision
• Has difficulty accepting feedback
• Struggles with changing priorities
• Takes routine business decisions personally
• Wants to argue about every process or policy

Position Details

• Independent Contractor (1099)
• Remote
• Flexible schedule
• Hourly contract rate based on experience
• Long-term opportunity for the right person

To Apply Please send:

• Resume
• Languages spoken
• Desired hourly rate
• Weekly availability
• A short paragraph explaining why you believe you would be a good fit for a client-facing immigration intake position

We are looking for someone who genuinely enjoys helping people, communicates professionally, and understands that a successful team depends on accountability, flexibility, and excellent client service.