All roles

Open role

Senior Director of Product, Provider Experience

Remote · Nigeria Full-time

Job Description:

  • Define and communicate the long-term vision for the Provider Experience Zone, ensuring a unified, intuitive, and scalable product experience for health systems, clinics, and provider organizations
  • Develop strategic product roadmaps that align with Datavant's mission, market needs, and operational capabilities
  • Identify opportunities to modernize workflows, improve usability, and apply SaaS best practices across the provider product portfolio
  • Partner closely with Commercial teams (Sales, CS, Marketing) to ensure clear value articulation, strong product positioning, and seamless enablement for product launches
  • Work hand-in-hand with Operations and Implementation teams to translate product strategy into processes that scale—ensuring operational readiness, workflow efficiency, and high-quality execution
  • Collaborate with Engineering Leadership to prioritize investments, guide delivery, and build reliable, secure, and extensible platform experiences
  • Own and report on product KPIs related to adoption, retention, usage, NPS, operational efficiency, and financial performance
  • Connect product decisions to measurable business outcomes, telling a clear “impact story” to leadership and stakeholders
  • Leverage data, insights, and customer feedback to drive prioritization and refine the product strategy
  • Champion user-centered design principles and drive a deep understanding of provider needs, workflows, and pain points
  • Build strong relationships with customers and users to continuously inform product direction
  • Lead customer discovery, beta programs, and feedback loops that result in meaningful, customer-driven product improvements
  • Lead, mentor, and grow a high-performing team of Product Managers and UX experts
  • Establish disciplined product operating rhythms—roadmap planning, cross-functional reviews, experimentation, and structured execution
  • Ensure products are delivered on time, with high quality, and with a clear path to operational and commercial success

Requirements:

  • 10+ years in Product Management, including 5+ years leading SaaS product teams
  • Demonstrated success defining and executing multi-product or platform strategies
  • Deep understanding of user experience and customer-centric design principles
  • Proven ability to collaborate cross-functionally in fast-moving, high-growth organizations
  • Strong communication and storytelling skills — able to inspire teams and influence senior stakeholders
  • Experience working in healthcare, health tech, or other regulated SaaS environments is strongly preferred.

Benefits:

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

More open positions

Client Partner, Real-World Evidence

Work from home Full-time role

Senior Program Manager – Enterprise M Integration & Transformation

Work from home Full-time role

Staff Data Engineer, Platform Engineering

Work from home Full-time role

Outpatient Coder PRN

Work from home Full-time role

BI Analyst III

Work from home Full-time role

[Remote] Remote, Senior Instructional Designer (State Clients Exp Highly Preferred)

Work from home Full-time role

Area Business Manager, Austin, TX

Work from home Full-time role

AWS Engineer - Workspaces & Terraform IaC | Fully Remote (Fastwater Staffing)

Work from home Full-time role

[Remote] Principal DevSecOps Architect, Growth

Work from home Full-time role

Behavioral Health Coach - Contractor, Remote Job

Work from home Full-time role

Customer Service Representative

Work from home Full-time role

Survey Project Managers, Project Surveyors & Survey Office Technicians

Work from home Full-time role

[Remote] Account Executive - State, Local & Education (SLED)

Work from home Full-time role

Tier I Technician

Work from home Full-time role

Social Media Engagement Coordinator

Work from home Full-time role

Life Sciences Ethics & Compliance Attorney

Work from home Full-time role

[Remote] Customer Support

Work from home Full-time role

Manager Client Services

Work from home Full-time role

[Hiring] Epidemiologist @CDC Foundation

Work from home Full-time role

Bilingual French - Roadside Assistance Agent

Work from home Full-time role

Data Quality

Work from home Full-time role