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Senior Account Manager, Growth & Expansion

Remote · Pakistan Full-time

Job Description:

  • Proactively prospect into existing accounts across SMB, Mid-Market, and Enterprise segments.
  • Identify new stakeholders, departments, and use cases within existing accounts to uncover cross-sell opportunities.
  • Leverage internal signals (product usage, hiring trends, organizational changes) to trigger expansion plays.
  • Generate pipeline independent of Customer Success; CS is a strategic partner, not the primary source of opportunities.
  • Lead strategic discovery conversations that uncover organizational pain and quantify business impact.
  • Connect customer challenges to measurable outcomes (e.g., turnover cost, productivity gaps, time-to-performance).
  • Align solutions to broader business objectives and executive-level KPIs.
  • Position Wonderlic solutions using a value-based approach—avoiding feature-led selling.
  • Manage opportunities through the sales cycle (discovery → solution alignment → business case → close) while navigating multi-stakeholder buying groups (HR, TA, L&D, Executives, etc.).
  • Maintain accurate forecasting and pipeline hygiene in Salesforce.
  • Collaborate closely with CSMs to align on account strategy and expansion opportunities; maintain a unified narrative across retention and growth conversations.
  • Ensure strong customer experience across the lifecycle.
  • Maintain strong knowledge of new and existing product offerings, industry trends, new developments, and current competitive conditions within the marketplace.
  • Leverage your curiosity about our products, industry, and the marketplace to build and maintain strong knowledge, enabling you to offer strategic insights and solutions to our customers.

Requirements:

  • 5-10+ years of experience in B2B SaaS subscription-based sales, account management, or expansion roles.
  • Proven track record of closing cross-sell / expansion deals
  • Experience owning a quota and full sales cycle
  • Experience selling to SMB, Mid-Market organizations, and Enterprise experience is a plus
  • Experience selling into HR, Talent, or business leadership stakeholders preferred
  • Experience selling in HR Technology sector, ideally in pre-employment assessment, employee development, or disruptive technology.

Benefits:

  • Work from anywhere in the United States
  • Four-day work week
  • Generous PTO plus a paid company shutdown from 12/24 to 1/1
  • Benefits include medical, dental, vision, 401k with matching, paid new parent leave

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