Join the NewBeauty Team as a Sales Support Coordinator NewBeauty, a leading brand in the beauty industry, is seeking a highly skilled and motivated Sales Support Coordinator to join our dynamic team. As a Sales Support Coordinator, you will play a crucial role in driving sales growth, providing exceptional customer service, and supporting our Inside Sales Booking Professionals. This is a unique opportunity to work with top plastic surgeons, dermatologists, med spas, and aesthetics clinics across the country, and be part of a prestigious brand that sets the standard in the beauty industry. About NewBeauty NewBeauty is a renowned brand that has been at the forefront of the beauty industry for years. Our team collaborates with top professionals and innovative technologies to provide cutting-edge solutions for aesthetic patients. We are committed to delivering exceptional customer service, and our goal is to help clients achieve their beauty goals. As a Sales Support Coordinator, you will be an integral part of our team, working closely with our Inside Sales Booking Professionals to drive sales growth and provide exceptional customer service.

Key Responsibilities

• Customer Engagement: Handle incoming and outgoing calls from prospective aesthetic patients, providing a warm and welcoming experience.
• Appointment Scheduling: Utilize our booking systems to accurately schedule appointments for consultations with leading aesthetic practitioners.
• Information Provision: Offer comprehensive information on services, promotions, and practitioner availability, ensuring patients feel informed and excited about their upcoming treatments.
• Confirmation and Follow-up: Promptly and professionally confirm appointments, addressing any inquiries or concerns, and manage the lead follow-up process to ensure effective customer engagement.
• Sales Growth: Work closely with Inside Sales Booking Professionals to drive sales growth, and provide support to help achieve sales targets.
• Data Management: Accurately maintain records, and manage data to ensure effective customer engagement and sales growth.

Essential Qualifications

• Customer Service Experience: Previous experience in a customer service role, preferably in the beauty or aesthetics industry.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to interact with clients professionally and positively.
• Organizational Skills: Ability to thrive in a fast-paced environment while maintaining accuracy and attention to detail.
• Independence: Strong organizational skills and the ability to work independently, with minimal supervision.

Preferred Qualifications

• Beauty and Aesthetics Knowledge: Familiarity with cosmetic procedures, skincare products, or beauty services.
• Inside Sales Experience: Previous experience in inside sales, cold calling, or telemarketing.
• Education: Associate's degree or higher, preferably in a related field.

Skills and Competencies

• Time Management: Ability to manage time effectively, prioritizing tasks to meet sales targets and customer service standards.
• Problem-Solving: Strong problem-solving skills, with the ability to address customer concerns and resolve issues.
• Adaptability: Ability to adapt to changing situations, and priorities, in a fast-paced environment.
• Technical Skills: Proficiency in CRM software, Microsoft Office, and Google Suite.

Career Growth

Opportunities and Learning Benefits As a Sales Support Coordinator at NewBeauty, you will have access to comprehensive training and development opportunities to enhance your skills and advance your career in the beauty industry. Our team is committed to providing ongoing support and guidance to help you achieve your career goals.

• Comprehensive Training: Receive thorough training on our booking system, procedures, scripts, and customer service standards.
• Ongoing Support: Benefit from continuous support and development opportunities to enhance your skills and advance your career.
• Career Advancement: Opportunities for career advancement, and professional growth within the company.

Work Environment and Company Culture

NewBeauty values a positive, fun, and collaborative work environment, where your contributions are recognized and celebrated. As a remote worker, you will have the flexibility to work from the comf