Job Description

• Provide training support for Sales, Customer Success, Channel, Alliances, and Sales Development teams
• Facilitate instructor-led, virtual, and hybrid training sessions for new hires and tenured employees
• Create and maintain training schedules for onboarding, product releases and launches, and ongoing enablement
• Conduct needs assessments to identify skill gaps and recommend and build appropriate training solutions
• Design and develop blended learning programs, including instructor-led training (ILT), virtual instructor-led training (VILT), self-guided eLearning and microlearning
• Develop consistent and scalable training for new hires, experienced sellers, and partner audiences
• Prepare and distribute training materials such as presentations, job aids, exercises, and assessments
• Leverage AI tools and effective prompting techniques to accelerate content creation, personalize learning, and support rapid iteration of enablement assets
• Partner with Sales, Product, Marketing, and Operations to align training with business priorities
• Evaluate training effectiveness using learner feedback, performance data, and adoption metrics
• Use AI-assisted insights and analytics to continuously improve training content and delivery
• Represent Sales Enablement with internal stakeholders, partners, and cross-functional teams
• Support continuous improvement of enablement processes, tools, and best practices.
• Comfortable learning and teaching systems, such as Salesforce, Gong.io, Success 360
• Drive Salesforce hygiene & workflow adoption
• Build Gong scorecards & coaching frameworks
• Optimize Sales Navigator usage
• Support Success 360 / CS tools
• Translate tech into behavior change
• Work as a fully competent, collaborative member of the Sales Enablement team
• Define expected outcomes for training initiatives and track their impact on learner performance and adoption.

Requirements

• Bachelor’s degree or equivalent professional experience
• 3+ years of experience in Sales Enablement, Sales Training, Corporate Training, or Instructional Design
• Proven experience facilitating live training for sales or customer-facing teams
• Strong communication, presentation, and facilitation skills
• Ability to manage multiple training initiatives simultaneously
• Comfort working in a very fast-paced, constantly evolving environment.

Benefits

• Discretionary time off
• Medical, Dental & Vision Insurance
• 401(k)
• Competitive pay Apply To this Job Company Vonage Salary 83,801–95,000 a year Apply To this Job